HELP QUESTIONS:
I need a material, gauge, finish other than what is listed.
Tell us what you need, and we’ll do our best to either get it for you from the listed manufacturer, or find another source for the products.
I need to provide my customer with samples/color charts/color chips/design manuals.
Tell us what you need and where to send the information, and we’ll take care of it.
What about credit terms?
We work closely with the manufacturers to provide the most advantageous credit terms for you on a project by project basis.
I need to have shop drawings done.
We can provide referrals to shop drawing detailers that are experienced with the panels we provide you.
What if the total quantities ordered differ from the quantities we provide you for pricing?
We provide unit pricing in our proposals. Please be careful to get an accurate takeoff, since ordered quantities lower that what was quoted will usually result in a higher cost per square foot for the panels, trim, and flatsheets, especially if it is a custom color. If the ordered quantities are significantly higher than the originally proposed quantities, the unit costs may be lower.
What happens if my cutlist changes after the final shop order is released?
This is a problem to be avoided if at all possible. Once the final cutlist is sent to the fabrication plant, the coil is ordered and the fabrication drawings are released. Any changes after this point may result in significant additional costs and delays in delivery.
How long will it take for delivery after the panels are ordered?
These panels, trim, and flatsheets are produced specifically for your order, in the material, gauges, finishes, and to the exact lengths you specify. Typically delivery is between four (4) and eight (8) weeks after your final order, cultists and material/finish approvals are delivered to the fabricator. This can vary due to a number of factors. We provide an projected delivery date in the final confirmation which is produced about a week after your final release is received.
My project requires perforated panels.
No problem – we have a list of standard perforation patterns and can provide custom perforations upon request.
What do the notes “B”, “D”, and/or “F” mean on the panel profile drawings?
These notes refer to the location where the panels are fabricated. “B” is Bristol, Connecticut, “D” is Deland, Florida, and “F” is Fontana, California. Selecting a panel which can be fabricated in a factory close to the job location can significantly reduce the cost of freight.
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